Trackr

Effective Date: March 11th, 2025
Last Updated: March 11th, 2025

Welcome to UGC Trackr ("Trackr"), a product of Playkit LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

If you have any questions, you can contact us at support@ugctrackr.com.

How We Use Information:

We collect the following types of information when you use Trackr:

1.1 Personal Information

When you create an account or interact with our services, we may collect:

Name
Email address
Payment information (for paid plans)
Login credentials

1.2 Usage Data

We collect data on how you interact with Trackr, including:

Analytics on social media campaigns (TikTok, Instagram)
Engagement metrics (views, likes, comments, shares)
IP address, device type, and browser information

1.3 Third-Party Data

If you connect your social media accounts, we may collect:

Publicly available profile information
Performance data of your campaigns
Insights related to your content

How We Use Your Information

We use the collected data to:

Provide and improve Trackr’s analytics services
Personalize your experience and recommendations
Process payments and manage subscriptions
Prevent fraud, security breaches, and abuse
Send important updates, service notifications, or promotional emails (you can opt out at any time)

We do not sell your personal information to third parties.

How We Share Your Information

We may share your data in the following situations:

With Service Providers: We may share data with third-party providers who help us operate Trackr (e.g., payment processors, analytics tools).
Legal Compliance: If required by law, we may share information with authorities.
Business Transfers: If Trackr is acquired or merged with another company, your data may be transferred as part of the transaction.

We do not share user data with advertisers or third-party marketers.

Data Security

We take data security seriously and use industry-standard measures to protect your information. However, no system is 100% secure, so we cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential.

Your Choices & Rights

You have the right to:

Access, update, or delete your personal information
Opt out of marketing emails
Request a copy of your data by contacting support@ugctrackr.com

Some data may be retained for legal or business purposes.

Third-Party Services

Trackr may link to third-party websites or services (e.g., TikTok, Instagram). We are not responsible for their privacy practices, so please review their policies before using those services.

Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, including:

Remembering login sessions
Improving platform performance
Tracking website analytics

You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of Trackr after updates constitutes acceptance of the new terms.